Whether Cricketwireless doesn't fit your budget, lacks features you need, or you simply want to explore options — here are 10 business software alternatives worth considering for your small business.
Quick Comparison
| Store | Rating | Coupons | Top Strengths | |
|---|---|---|---|---|
Cricketwireless
Current
|
1.6/5 | 0 | View | |
|
Ee
|
4.1/5 | 82 | Customer Service 8/10 Broadband Service 7/10 | View |
Ringcentral
|
1.9/5 | 5 | View | |
Mailbird
|
4.4/5 | 5 | Customer Support 9/10 Ease of Use & Interface 8/10 | View |
Mintmobile
|
3.1/5 | 4 | Pricing and Value 9/10 | View |
Straighttalk
|
1.2/5 | 3 | View | |
Nextiva
|
4.7/5 | 3 | Customer Service 8/10 Ease of Use & Setup 8/10 | View |
Logmein
|
2.6/5 | 2 | View | |
Stc
|
1.8/5 | 1 | View | |
At&t
|
1.3/5 | 1 | View | |
Net10wireless
|
2.1/5 | 0 | View |
Detailed Comparison
Ee
EE receives generally positive reviews, with customers frequently praising helpful and efficient customer service. However, some customers report issues with billing accuracy and inconsistent service quality.
Strengths
- Helpful and knowledgeable customer service representatives
- Efficient and quick resolution of issues
- UK-based call centers
Weaknesses
- Billing inaccuracies and unexpected charges
- Inconsistent broadband service and connectivity issues
- Difficulty resolving complex issues
Ringcentral
RingCentral, a popular VoIP provider, receives mixed reviews with customers frequently citing issues with customer service and billing practices. While some users praise the system's features and reliability, many others express frustration with cancellation processes and unexpected charges.
Strengths
- Feature-rich phone system with many capabilities
- Service can be reliable with minimal outages
- Can resolve issues with enough time and effort
Weaknesses
- Extremely difficult to cancel service and avoid unwanted auto-renewals
- Poor customer service with long wait times and unhelpful representatives
- Unexpected charges and billing disputes are common
Mailbird
Mailbird is an email client praised for its user-friendly interface and integration of multiple accounts, though some users report issues with syncing and lifetime license policies. With a 4.4/5 rating on Trustpilot, Mailbird is generally well-received, especially for its customer support.
Strengths
- Responsive and helpful customer support
- Easy to use and intuitive interface
- Unified inbox for managing multiple accounts
Weaknesses
- Issues with lifetime license recognition and version upgrades
- Problems with email syncing across devices
- Duplication of contacts
Mintmobile
Mint Mobile reviews reveal a mixed customer experience. While many users praise the affordability and ease of use, significant concerns arise regarding customer service and inconsistent service quality.
Strengths
- Very affordable, especially with annual prepayment
- Easy to use app and account management
- Service is good in well-covered areas
Weaknesses
- Customer service is often unhelpful and difficult to reach
- Inconsistent service quality and coverage
- Data speeds can be slow, especially after data limits are reached
Straighttalk
Straighttalk receives overwhelmingly negative reviews, with customers frequently citing poor customer service and unresolved technical issues. While some long-term users report past satisfaction, recent experiences appear to have declined significantly.
Strengths
- Affordable service plans
- Reliable service (in the past)
Weaknesses
- Horrible customer service with long wait times and unhelpful representatives
- Problems with phone activation and number porting
- Unexpected service disruptions and plan changes without notification
Nextiva
Nextiva is a popular VoIP and communication platform lauded for its user-friendly interface and robust customer support. While most users report positive experiences, some cite issues with long-term contracts and occasional support delays.
Strengths
- Helpful and responsive customer service representatives
- Easy and smooth onboarding process
- User-friendly platform and portal
Weaknesses
- Difficulties with contract auto-renewal and cancellation
- Occasional delays in reaching customer support
- Setup process can be confusing for some users
Logmein
Logmein is a remote access software that allows users to connect to computers from different locations. While some reviewers praise its reliability and ease of use, many express frustration with its auto-renewal policies, cancellation process, and customer service.
Strengths
- Reliable remote access for many users
- Easy to use and navigate
- Good for monitoring remote systems
Weaknesses
- Difficult cancellation process and auto-renewal issues
- Poor customer service and unhelpful support
- High pricing and expensive add-ons
Stc
STC, a telecommunications company in Saudi Arabia, receives overwhelmingly negative reviews regarding its service quality and customer support. Customers frequently report issues with internet connectivity, billing discrepancies, and unhelpful or discriminatory customer service experiences.
Strengths
- Helpful staff at specific branches
- Stable connection in some areas
- Commitment to customer request
Weaknesses
- Poor internet service and speed
- Unhelpful and rude customer service
- Billing discrepancies and unexpected charges
At&t
AT&T faces significant customer service challenges, according to recent reviews. While some customers praise individual representatives, the overwhelming sentiment points to issues with billing, service reliability, and difficulty resolving problems.
Strengths
- Occasional helpful and knowledgeable representatives
- Improved cellular service compared to the past
Weaknesses
- Extremely long wait times and difficulty reaching customer service
- Billing discrepancies and unexpected charges
- Unreliable service with frequent outages and poor connectivity
Net10wireless
Net10Wireless reviews reveal significant customer dissatisfaction, particularly regarding customer service and billing issues. Customers report difficulties with refunds, incorrect charges, and unfulfilled promises, leading to a negative overall experience.
Weaknesses
- Unhelpful and Dishonest Customer Service
- Unauthorized Charges and Billing Issues
- Order Fulfillment Problems
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